Bullfinch bullfinch.

The last agency you'll ever need.

MST · 00:00

What's broken?

Start the brief
01 / The brief

Give us the blunt version.

Five questions. About three minutes. The more honest the answers, the more useful our reply. Or skip the form and if you'd rather just talk.

  1. 01
    Who you are
    Name, email, company.
  2. 02
    What you need
    Pick the problems, plural.
  3. 03
    Budget reality
    Ballpark. No commitment.
  4. 04
    Timeline
    When would this be useful?
  5. 05
    The actual problem
    Long form. Don't be polite.
  6. 06
    Review & send
    Last look before it lands.
draft · brief.md
To [email protected]
First things first. Who are we talking to?
What are we actually fixing?

Pick as many as apply. Or all of them. We've seen worse.

More qualified leads✓
Site isn't converting✓
Nobody finds us organically✓
Google Ads are bleeding money✓
The site needs to be rebuilt✓
Manual work is eating us alive✓
Custom software / AI workflow✓
Something else✓
What's the realistic budget?

Nobody's holding you to it. We just want to know if we're in the same universe.

When would this actually help?

We don't do "ASAP." We do dates.

YesterdayIt's on fire.
Within 30 daysReal deadline.
Next quarterPlanning ahead.
FlexibleWhen it's right.
Now the real part. What's actually going on?
Last look
Ready when you are.

This lands straight in Kyle and Katie's inbox. Expect a human reply — usually within a business day, sooner if the problem is on fire.

Sent. Talk soon.

Your brief is in our inbox. A reply is coming from [email protected] — check spam if the silence feels suspicious. In the meantime, see the work or read how we think.

01 / 06
02 / Rather just talk?

Skip the form. Pick a slot.

Thirty minutes. Google Meet. Same humans who'd build it.
03 / The two humans

Your reply comes from Kyle or Katie. Not an account manager.

Kyle
Kyle Online
Build · engineering · automation
"I'm the one who ends up rewriting checkout at 2am because the funnel stopped making sense."
Best forSites, software, AI workflows
Reply time~4h
TimezoneMST · Colorado
Pet peeveThe word "synergy"
Katie
Katie Online
Growth · ads · SEO
"I optimize from the couch half asleep. It's a problem. It's also why your ads will work."
Best forGoogle Ads, SEO, CRO
Reply time~3h
TimezoneMST · Colorado
Trained onSpreadsheets, coffee
04 / Before you write

Things people ask before they hit send.

If your question isn't here, it's probably the one we most want to answer. Send it.

  • Do you do proposals, decks, statements of work?
    We write a short scope doc after the first real conversation — what we'd do, what it'd cost, what you'd own at the end. No 40-page proposals. No slides designed to hide the number.
  • How small is too small?
    Under $5k is usually a single-day sprint — a landing page, an ads audit, an automation. Honest answer: if the work is interesting and you're easy to work with, we'll figure out a way to help.
  • How big can you go?
    We cap at about six active engagements. Past that, we stop being good. If you need a 40-person team, you need a different agency — and we'll happily point you at one.
  • What if you're not the right fit?
    We'll say so in the reply. Then we'll name two or three people who are. We keep a list. Call it professional courtesy. Call it the long game.
  • Will I get a sales call?
    No. The first call, if there is one, is a working conversation — the kind where we sketch a plan on a shared doc. Nobody's closing anyone. If the brief is clear enough, we often skip the call entirely.
  • Where are you based?
    Colorado, via Austin. Remote-first. Our clients span North America and Europe; timezone has never been the problem.

Let's talk.

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